Terms and Conditions
All our pieces are made by hand from recycled materials in a small workshop. Hands are not machines and the results of our work will vary slightly and will not look like they were made in large factories. This is what makes them unique.
Order confirmation: if the piece is in stock we will pack and ship as soon as we have all the information we need. Orders can be collected from the ArtVarco studio in East London.
Delivery: is by quotation. All items will be sent out with the specified service and ArtVarco cannot take responsibility for any actions taken by the delivery company. This includes delays and returns.
European/Worldwide shipping is quoted on an individual basis. So get in touch if you are outside the UK.
Claims: any damage must be reported in writing within 4 days of delivery.
Returns: ArtVarco do not accept returns unless there is a defect. The customer will be responsible for any shipping costs incurred in returning the piece(s).
All your information will be securely handled by ArtVarco. We do not store any of your payment information at any time. All transactions are processed by a secure online specialist platform and are handled with extreme care.
Your name and address will of course, be used for delivery purposes and we will need a phone number for the delivery company to contact you if there are any problems with the delivery. We would however, like to keep in touch and may want to send you information or invitations. We will not share these details with anyone at any time.